FAQ

Frequently Asked Questions

Q: Do you work with small businesses?

A: Yes. We will assign your small business a dedicated team member who will work with you to get your office computers running fast, secure and reliably. We can clean up your entire office and provide ongoing support at very competitive rates. Our rates are perfect for those who can't afford a full time IT support staff. Call for a free consultation.

Q: Do you come to my house or business to fix my computer?

A: Yes. Premiere Computer Solutions specializes in on-site or remote assistance. We will come to your house or business to fix any problem. Or you can use Anywhere Remote Assistance to have us fix your problems.

Q: Can you connect to my computer after the remote session is over?

A: No. Once the session is ended we cannot connect to your computer. No program is ever installed. After we are done you may simply delete the Anywhere Remote Assistance tool, or leave it somewhere on your pc until you request your next service visit.

Q: Is Anywhere Remote Assistance secure?

A: Yes. Anywhere Remote Assistance is encrypted via Build-in communication encryption (TWF 256) and DH key exchange (using 512 prime).

Q: Do you work on Mac Computers?

A: Yes. We work on most Macintosh computers. We repair and replace some hardware on Macs depending on the model. We now offer remote assistance to users owning Macs.

Q: Do you work on desktops and laptops?

A: Yes. We work on both laptops and desktops.

Q: Is there a guarantee?

A: Yes. Premiere Computer Solutions guarantees its work and service 100%.

Q: How can I pay for service?

A: Cash, Check

Q: Where are you located and what are your hours?

800 Ocala Rd 300-152

Tallahassee, FL 32304

Operating Hours:

Monday through Friday Saturday Sunday

9am--7pm By Appointment By Appointment

Premiere Computer Solutions

Valuable solutions for all your computing needs!